Updated 08.01.2024

Mostbet Support

Mostbet support service is a separate structure of the company, which is engaged in helping customers with various issues. Regularly accepted appeals on the platform’s gameplay, technical and financial aspects. Each client should know how to contact an employee of the Mostbet Pakistan quickly.

contacts

Actual contacts

You can contact Mostbet support in Pakistan through different communication channels. Actual contacts are in the table below.

The client chooses any convenient method of treatment. All methods are free of charge. If the question is urgent, you can get a solution as quickly as possible in direct communication with an employee via phone or chat. If you need to send documents with a saving of correspondence history, with access to provided instructions – use the email communication channel.

Phone Number

The help line Mostbet support phone number is +88005111499.

It may vary, depending on the client’s country. Calls from all landline phones are free on the territory of any country. You can process incoming calls 24 hours a day. If the line is busy – wait for the manager to answer. Communication with the employee is in the client’s language. Even unregistered users can dial the phone number of the Mostbet betting company hotline and get a consultation.

Mostbet Email

To contact the employees of the betting company by email, use the address PK@MOSTBET.COM.

If you have a general question, write to the main email. The operators will answer the request or send the letter to a specialist for review. They may send an email with additional clarifications.

Tips for writing a good letter

Open a personal account in the mail service, on which your profile in the bookmaker’s office is registered. Put the Mostbet support email in the recipient field. Make up a short but informative subject for your letter. In the main message box – describe the problem in detail.

Support services can ignore messages from unregistered addresses. Refrain from creating duplicate messages – this can confuse and slow down the solution to your question.

The guaranteed response time from the bookmaker is 24 hours, and the average actual time is up to 30 minutes. The speed depends on the following:

• Subject matter;
• Time of the day;
• Complexity;
• The general workload of specialists.

The support team’s response speed decreases during promotions or anticipated sporting events. If the task is urgent – contact the online chat or the helpline number.

You can write to the bookmaker’s email anytime, 24 hours a day, 7 days a week. Letters are also processed 24 hours a day. Employees answer in the language of the address.

Mostbet Online Chat

There is quick live chat access in the home page’s bottom left corner. Call the dialog box, and enter a message in the main field. A bot answers simple questions. By following the instructions, beginners can quickly figure out the basic tasks:

• How to register;
• Bet guide;
• How to pass verification;
• How to get a Mostbet welcome bonus;
• How to create a withdrawal request.

To solve non-standard queries, a company employee gets involved. It is possible to attach a document to the message. The chat window offers an option to evaluate the consultant’s work.

Social networks

You can also get in touch with Mostbet representatives through official pages on social networks. The bookmaker is represented in the following services:

• Facebook;
• Instagram;
• YouTube;
• Mostbet Twitter;
• Telegram.

Working time

Support of the bookmaker’s office works around the clock. You can use all types of communication at any time. Some services have set office hours, so the solution of highly specialized issues takes up to 1 day and, in exceptional cases – up to 3 days.

Time of waiting for the answer

The time of the answer in each way of addressing differs:

• A call to the hotline is taken immediately. During peak hours, the waiting time is up to 15 minutes.
• Inquiries in social networks, via the feedback form, and by email are processed within 24 hours.
• Bot answers in chat are sent instantly. Waiting for an operator can take up to 30 minutes.

Language of communication

The main languages of communication with employees in Pakistan are Urdu and English. Responses are given in the language of request. Advisors can communicate in 12 languages.

Tips on how to get a quicker answer

The fastest way to make a decision is to call Mostbet call center by phone. If you are an active sports bettor, add the Mostbet support phone number to your contacts. It helps you quickly contact an operator in an emergency. If the line is overloaded – write to the chat.

Don’t create several requests simultaneously via the same or different communication channels. It confuses the managers and slows down the solution to the problem. Expect the answer will surely come in due time.

The staff of the bookmaker’s office consists of competent employees. Any questions can quickly get a comprehensive answer. Choose the method of treatment based on the urgency of the issue. If you need to attach files explaining the subject of the request, send an email or use online chat. You can appeal through the mail or Mostbet service, social networks, and messengers.